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Cavendish Dental Practice The Home of Calm & Caring Dentistry

Existing Patients Please Call: 01332 764997 New Patients Please Call 01332 899 318

Cookie Policy

Cookie And Privacy Policy

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the Cavendish Dental Practice. The use of the Internet pages of the Cavendish Dental Practice is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Cavendish Dental Practice. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, the Cavendish Dental Practice has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

1. Definitions

The data protection declaration of the Cavendish Dental Practice is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, we use, inter alia, the following terms:

  • a) Personal data

    Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  • b) Data subject

    Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

  • c) Processing

    Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

  • d) Restriction of processing

    Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

  • e) Profiling

    Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

  • f) Pseudonymisation

    Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

  • g) Controller or controller responsible for the processing

    Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

  • h) Processor

    Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

  • i) Recipient

    Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

  • j) Third party

    Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

  • k) Consent

    Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and Address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Cavendish Dental Practice

13-15 Derby Lane,
Cavendish,
Derby,
DE23 8UB

Telephone: 01332 895769

Email: enquiries@cavendishdentalderby.co.uk

3. Cookies

The Internet pages of the Cavendish Dental Practice use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, the Cavendish Dental Practice can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

If you take the opportunity to ‘share’ content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

FURTHER INFORMATION ABOUT COOKIES

If you’d like to learn more about cookies in general and how to manage them, aboutcookies.org (opens in a new window). If you’d like to opt out of cookies, please go to the Network Advertising Initiative website (opens in a new window).

Please note that we’re not responsible for the content of external websites.

How we use cookies

The list below shows all of the cookies that are set by this website and the third-party services we use. If you have any queries about these cookies or would like more information about them.

First-party cookies (cookies set by us)

These are cookies set by this website. Some are necessary to the functionality of the site, others provide information to us that we analyse to monitor and improve the site. These first-party cookies do not store or collect any personal information or anything that makes you personally identifiable to us. Typically, the cookies generate a random, unique number to store information about a user.

First-party cookies (cookies set by us)
Name of cookie Type of cookie Expiry period Reason for use of cookie Description
chcookie Persistent cookie 2 months Analytics Used to improve our understanding of how people use our website and services, through web analytics
_pk_id.1.fc5d Persistent cookie 2 years Analytics Used to improve our understanding of how people use our website and services, through web analytics
_pk_ses.1.fc5d Session cookie   Analytics Used to improve our understanding of how people use our website and services, through web analytics
ch_session Session cookie At end of session Strictly necessary Used to manage the items stored in your shopping basket or your progress through filing transactions
PIWIK_SESSID Session cookie   Analytics Used to improve our understanding of how people use our website and services, through web analytics
Transaction Persistent cookie 1 day Your visit WebFiling uses a cookie which remembers which service within WebFiling was being carried out in the event of a session timeout
chwebcheck Persistent cookie 1 year Your visit WebCHeck uses a cookie which remembers the user for subsequent visits. The user is given the choice to explicitly allow this during login
ch_survey Persistent cookie 1 year Your visit Companies House website occasionally runs surveys which use a cookie which remembers if the user has a) chosen to not take part in the survey, or b) has already taken part in the survey.
survey_ch Persistent 28 days Your visit Companies House website occasionally runs
  cookie     surveys which use a cookie which remembers if the user has a) chosen to not take part in the survey, or b) has already taken part in the survey.
chwebsite_survey Persistent cookie 7 days Your visit Companies House website occasionally runs surveys which use a cookie which remembers if the user has a) chosen to not take part in the survey, or b) has already taken part in the survey.
 

Third-party cookies (cookies set by other websites through this site)

We want to provide interesting and engaging content on our website. On a number of pages we use ‘plug ins’ or embedded media. For example, we embed YouTube videos and Google Maps in many pages. The suppliers of these services may also set cookies on your device when you visit the pages where we have used this type of content. These are known as ‘third-party’ cookies.

Third-party cookies (cookies set by other websites through this site)
Name of cookie Type of cookie Expiry period Reason for use of cookie Description
NID Persistent cookie 6 months Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
PREF Persistent cookie 2 years Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
testcookie Session cookie   Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
khcookie Session cookie   Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
SNID Persistent cookie 6 months Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
original_referer Session cookie   Your visit This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
_twitter_sess Session cookie   Social networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
guest_id Persistent cookie 2 years Social networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
k Persistent cookie 1 week Social networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
pid Persistent cookie 2 years Performance / Networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
PREF Persistent cookie 10 years Media This cookie is set by YouTube when you load a video embedded on one of our pages
VISITOR_INFO1_LIVE Persistent cookie 240 days Media This cookie is set by YouTube when you load a video embedded on one of our pages
use_hitbox Session cookie   Media This cookie is set by YouTube when you load a video embedded on one of our pages
 

Shopping cart / transactional areas

There are some areas of our site that make use of shopping carts or forms technology which at times have to make use of cookies – the ones used on a permanent basis are detailed in the cookies table. From time to time we may add functionality to our site e.g. surveys, comparisons etc., and these often come from 3rd parties – we will endeavour to ensure full disclosure of any cookies.

Areas of the site requiring a login

Accepting the use of login functionality, without exception, you must explicitly agree to the setting of specific cookies, which allow this area to function. The cookies in use for secure areas are provided within the terms and conditions of use for the appropriate area.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit the About Cookies website, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may have an impact upon the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

Local Shared Objects (Flash cookies)

4. Collection of general data and information

The website of the Cavendish Dental Practice collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, the Cavendish Dental Practice does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the Cavendish Dental Practice analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

5. Registration on our website

The data subject has the possibility to register on the website of the controller with the indication of personal data. Which personal data are transmitted to the controller is determined by the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes. The controller may request transfer to one or more processors (e.g. a parcel service) that also uses personal data for an internal purpose which is attributable to the controller.

By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.

The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller.

The data controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations. A Data Protection Officer particularly designated in this data protection declaration, as well as the entirety of the controller’s employees are available to the data subject in this respect as contact persons.

6. Subscription to our newsletters

On the website of the Cavendish Dental Practice, users are given the opportunity to subscribe to our enterprise’s newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.

The Cavendish Dental Practice informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise’s newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.

7. Newsletter-Tracking

The newsletter of the Cavendish Dental Practice contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, the Cavendish Dental Practice may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. The Cavendish Dental Practice automatically regards a withdrawal from the receipt of the newsletter as a revocation.

8. Contact possibility via the website

The website of the Cavendish Dental Practice contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

9. Routine erasure and blocking of personal data

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

10. Rights of the data subject

  • a) Right of confirmation

    Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

  • b) Right of access

    Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

    • the purposes of the processing;
    • the categories of personal data concerned;
    • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
    • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
    • the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
    • the existence of the right to lodge a complaint with a supervisory authority;
    • where the personal data are not collected from the data subject, any available information as to their source;
    • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

    Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

    If a data subject wishes to avail himself of this right of access, he or she may at any time contact our Data Protection Officer or another employee of the controller.

  • c) Right to rectification

    Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

    If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

  • d) Right to erasure (Right to be forgotten)

    Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

    • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
    • The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
    • The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
    • The personal data have been unlawfully processed.
    • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
    • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

    If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the Cavendish Dental Practice, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of the Cavendish Dental Practice or another employee shall promptly ensure that the erasure request is complied with immediately.

    Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. The Data Protection Officer of the Cavendish Dental Practice or another employee will arrange the necessary measures in individual cases.

  • e) Right of restriction of processing

    Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

    • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
    • The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
    • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
    • The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

    If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the Cavendish Dental Practice, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of the Cavendish Dental Practice or another employee will arrange the restriction of the processing.

  • f) Right to data portability

    Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

    Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

    In order to assert the right to data portability, the data subject may at any time contact the Data Protection Officer designated by the Cavendish Dental Practice or another employee.

  • g) Right to object

    Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

    The Cavendish Dental Practice shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

    If the Cavendish Dental Practice processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the Cavendish Dental Practice to the processing for direct marketing purposes, the Cavendish Dental Practice will no longer process the personal data for these purposes.

    In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the Cavendish Dental Practice for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

    In order to exercise the right to object, the data subject may directly contact the Data Protection Officer of the Cavendish Dental Practice or another employee. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

  • h) Automated individual decision-making, including profiling

    Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.

    If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, the Cavendish Dental Practice shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

    If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may at any time directly contact our Data Protection Officer of the Cavendish Dental Practice or another employee of the controller.

  • i) Right to withdraw data protection consent

    Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

    f the data subject wishes to exercise the right to withdraw the consent, he or she may at any time directly contact our Data Protection Officer of the Cavendish Dental Practice or another employee of the controller.

11. Legal basis for the processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

12. The legitimate interests pursued by the controller or by a third party

Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.

13. Period for which the personal data will be stored

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

14. Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact our Data Protection Officer. Our Data Protection Officer clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

15. Existence of automated decision-making

As a responsible company, we do not use automatic decision-making or profiling.

This Privacy Policy has been generated by the Privacy Policy Generator of the External Data Protection Officers that was developed in cooperation with RC GmbH, which sells used notebooks and the Media Law Lawyers from WBS-LAW.

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Free Smile Analysis

Free Smile Analysis

Your Free “Calm & Caring” Smile Analysis

Meeting up with a Smile Advisor, at our practice or if you are nervous we can arrange to meet at our local coffee shop.

You can relax with a hot drink while you chat about how, and in what ways Cavendish Dental can help to improve your smile.

Included in your smile analysis:

  1. Address your concerns and desires
  2. Discuss treatment options suitable for you
  3. See before & after photos and patient testimonials
  4. Offer of Interest – free finance options
  5. Opportunity to book your clinical assessment

Google Rating
4.8
Based on 137 reviews
Facebook Rating
4.8
Based on 60 reviews

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Read Our Online Reviews

I have been coming to this dental practice for over 25 years. Staff are always courteous and polite and handle any situation with care and professionalism at all times.I frequent this practice 4 times annually to visit the hygienist and of course more if I need the actual dentist herself.I wouldn't go anywhere else to be honest.read more
Neal Giuliano
Neal G.
Simply AMAZINGDon’t waste your time elsewhere. I moved from a big private dentist in Mickleover after being recommended by friends. Had my first appointment today. Wow. Wow 😮 wow 😲. Very polite. Really knowledgable caring and understanding. This dentist was amazing. She set me up with a prescription for the hygienist. Said will send you a repeat appointment in 3 months. Makes me wonder why I didn’t join earlier. Thanks again.read more
Nick Shabir
Nick S.
I arrived at 11:30 and was greeted by Kirsty who was very friendly and gave me a warm welcome, then I was only seated for 5 minutes when I was called in to see my dentist again they' were very friendly and welcoming I sat down and with the staff I felt at ease the dentist continued to talk to me to let me know what was happening and in no time things were over I had my new crown. Brilliant .read more
JOHN STANCOMBE
JOHN S.
The team at cavendish are fantastic and extremely professional. A special thank you to Trishan Malhi and David Paterson who worked in harmony with one another. The place was clean and tidy and extremely organised. I couldn’t recommend this place high enough. Keep up the great work and see you on my next visit. Thank you to you all.read more
Aimee Oakley
Aimee O.
I called and was given an appointment that same day and treated as though I was a regular visitor here, made to feel very welcome - reception staff are lovely and showed me to a waiting room for where I’d wait for the consultation of my veneers. No pressure to make any decisions on what work I’d want on my teeth, given an abundance of information and told to have a good think. Very clear, friendly and informative. Thank you all.read more
Hel M
Hel M
I have not been to the dentist in about 3 years and before that 7 years! I plucked up the courage to attend as I had toothache. Turns out I needed fillings and a clean. I was terrified. However, I saw Dr Shetye & Gemma who were very calming, reassuring, Dr Shetye explained every single step of the way. She also stopped a few times with mini breaks, which helped. She was giving me techniques such as breathing through my nose etc. The injection was pretty painless, which I was shocked about. She was very calming and understanding. Whilst I still dislike the process of the dentist, I can't believe how well it went and painless it was. Dr Shetye & Gemma made my experience so much better and I am extremely thankful. Thank you.read more
N
N
Dr Aisha Hussain has been brilliant. I had a few problems over the year with my tooth. She was professional and ensured I was not uncomfortable in any way. Due to me being pregnant she regularly checked my tooth as I had cavity developing. Dr Aisha monitored and prescribed me toothpaste which would maintain throughout my pregnancy. I would definitely recommend this practice because of Dr A Hussain. I booked Dr Aisha to check my sons teeth when he turned one. Very kind, caring and compassionate who will go above and beyond for her patients.read more
Anisha Idrees
Anisha I.
Dr Aisha and nurse katerina made me feel welcome and totally at ease, being nervous of the dentist for many many years this was the first time I just felt relaxed. The work is fantastic and I can smile again very sad that Dr Aisha is leaving but I wish her all the best - thank you SO much Lucy Bothamread more
Goldencreamy Wing
Goldencreamy W.
have such a phobia with teeth and had a bad experience at another dental surgery, came to cavendish and saw Dr Aisha,she is so lovely. didn't judge me,she listened and explained everything too me. She was just amazing!! thank you Aisha xx
Kayla Warner
Kayla W.
Absolutely fantastic service .. Kirsty on reception is so helpful and friendly also I want to say a big thank you to vidhi Patel for everything you have done for me .. can’t thank you enough . I can actually smile with confidence now ... not only that all that you have done for my son to get his tooth out .. it means such a lot . Good luck for the future vidhi Patel we are gonna miss you xxxread more
Sally Blount
Sally B.
Awesome service. Have had a tooth extracted painlessly today by Dr Aisha. Didn't feel a thing. Wonderful team and irina is excellent too! Would recommend to anyone!
Debs Brewer
Debs B.
I have undergone extensive dental treatment over the last four months having registered with the practice. I have to say how professional this practice has been. My treatment has all been explained to me and delivered with the highest degree of care regard and professionalism. Every attention to detail has been afforded to me and I once again can smile with confidence! All the staff have been absolutely delightful and proficient (I have always been seen on my appointment time) and very reassuring. Dr Shetye is truly a wonderful and talented dentist with a very warm and pleasing personality. Nurse Harelba again has been consistently reassuring, very pleasant and friendly making a great team. I consider myself very fortunate to have been able to register with this practice and appreciate the high level of care and professionalism I have experienced. Wonderful! Thank you all!read more
David Fryer
David F.
Came here today was myFirst time was skeptical before I arrived but the staff and dentist were so lovely! Didn't judge made its an easy comfortable experience xx 5* all the way
King Louise
King L.
Went here today and left with a new front tooth courtesy of Dr Shetye and Nurse H/Kaseeba two beautiful sexy women that made my day. It's a shame I won't be going back for 6 months now.
Peter Stanley
Peter S.
Saw dr Aisha,she’s amazing straight away she puts me at ease and made me feel relaxed .she always explains what she’s going to do before and and giving reasons why. Would highly recommend her .Also would like to receptionist staff are always friendly and welcoming.
Claire Weller
Claire W.
It was my second visit to Aysha today. What a fantastic dentist. She made me feel completely comfortable. I have a phobia of the dentist and she knew exactly how to deal with it. She reassured me the whole way through the procedure. She is an asset to the surgery and I could not recommend her enough.read more
Usma Firdoos
Usma F.
Dr Poonam Chitkara and Dental Nurse Odete deserve the sticker for patience today. As you can see they definitely got to see her teeth her mouth was open that wide whilst scream. Lylah gets off the chair stops crying, says bye and proclaims to “see you soon” and walks out. I bet they can’t wait 🤣Walking out of reception she sticks her fingers in my mouth says A, B, C, D 1 2 3 4 5 6 7 8 9 10. Clapping herself!!! How she heard over the screaming what they were saying I will never know but she was definitely listening!Can’t wait to stick this picture in her scrapbookread more
Clare Baker
Clare B.
Very kind, very professional team. Dr Aisha and Katrina explained all the procedures and options in detail, made me much less nervous. All the treatments were done exactly as discussed. I'm very happy I found this clinic. Highly recommended!
Marcin Widawski
Marcin W.
Dr Shetye and Haseeba treated me today for an ongoing root canal. I have had 2 root canals prior to this at other dental practices and have been somewhat traumatised by the previous treatments. However, having now had 3 sessions of this root canal treatment, I can honestly say that it's the most comfortable I have been in a dentist chair. Both Dr Shetye and Haseeba were relaxed throughout the session, checking I was ok and explaining things, which put me at ease. i have also experienced very limited pain throughout the process which is a new experience for me. This kind of experience is slowly lifting the anxiety I have about visiting the dentist.read more
Lynne Corpe
Lynne C.
Having lived with an embarrassing smile for as long as I can remember, I finally plucked up the courage to visit Cavendish Dental Practice to get my teeth straightened. OMG this was the best decision I made. Mr Malhi and David made every step of my journey stress,hassle and PAIN FREE. I am so grateful to the practice for what they have done for me and for the result that has been achieved. All of the team have been extremely helpful and nothing is too much for them. I would highly recommend this dental practice to anyone seeking their service . I'm team Cavendish all the way 😁read more
Leah Houghton
Leah H.
I brought my daughter to see Dr.Malhi a few weeks ago to gain his opinion on ongoing orthodontic treatment concerns after researching and finding that he had the expertise to make the essential considerations.Prior to booking an appointment for my daughter I spoke to David (Dr. Malhi's assistant who gave me some much needed reassurances and was so so kind.At the appointment,Dr.Malhi listened to all my concerns and gave my daughter a very thorough examination,afterwards giving very clear and specific advice which greatly allayed my fears in respect to my daughters ongoing treatment..Although I had brought my daughter with the possible consideration of Dr. Malhi taking over the treatment,after our discussion we decided that the best course would be to continue treatment with my daughters' current practitioner.I am extremely grateful for the advice and guidance from Dr. Malhi and for David's reassurances because ,as a result we were able to stop worrying and move on with a quite complex treatment.read more
Diane Dale
Diane D.
I had a fantastic experience in your dental practice. All the staff is friendly and nice to all patients and special thanks I would like to say to Dr.Patel,I would recommend her to all my friends and family!.
Zita Gabruseva
Zita G.
Excellent service and I was fully supported with my dental issues with a detailed care plan so I would like to thank Dr Aisha and Irinan much appreciated
John worrall
John W.
Great experience every visit, I have dental implants and over dentures, they look after my implants and on my recent visit I have been revered back to the hospital for further investigation, so thankful I have such good Drs looking after me,
Beverley Hobson
Beverley H.
Cavendish Dental Practice shweta and haseebo has been fantastic every time. extremely professional & knowledgable and always has a smile on her face. Would highly recommend.A special thanks to Dave For Walking me home after a funny turn.Thanks you sooooooo much 5* service.(feel a lot better.)
habib khan
habib K.
After of a number of absent years I nervously attended my first appointment 08.02.19 where I was greeted by a really friendly and welcoming receptionist called Demmi. I was then examined by the dentist Shweta Shetye and her assistant nurse Haseeba who teally put me at ease. They even remembered me from when I took my husband last October! Shweta was really thorough as I explained what my symptoms were where she gave excellent advice as to the course of action to be taken and ensured I understood the process and timescale. I can honestly say it was one of the nicest dental experiences. Would Irecommended Cavendish Dental Practice? In a heartbeat!!! Thanks soooooo much for putting me at ease and for a team caring approach!!!read more
Catherine Allen
Catherine A.
Attended my first appointment October 2018 after many many years of avoidance but couldn't avoid it any longer due to severe toothache which required urgent treatment. I couldn't fault the team from the greeting of the receptionist to the sensitive approach and excellent treatment from the dentist Sheeta Shetye and her assistant nurse Haseeba who between the two of them, along with Dr Marley who assisted towards the end of my treatment, I successfully underwent a major extraction. They were so accommodating where they even let my wife play gospel music in the background as she made them aware of our Christian faith and our trust in God to get me thru this and how as choir members of our local church, we find faith-filled Christian music helps to relax and bring peace. So, thanks to everyone at Cavendish Dental Practice for all you did for me!! My wife is now planning to register here too!!read more
Gavin Allen
Gavin A.
Dr Khanolkar and her assistant Demmi were both brilliant!I had to visit today for a cracked filling and the Doctor warned me that this sort of work could reveal some old infections within which could complicate matters... Guess what ten minutes later they had done the job and I didn't even feel a thing. A definite recommendation... Thank you!read more
Kamran Zamani
Kamran Z.
Fantastic team. I was scared visit dentist for ages. Big thanks to my dentist Shweta and nurse Demmi for very friendly atmosphere. Since my first treatment with them I do not afraid anymore and come to dentist without stress. In Cavendish Dental patients can feel, they are really looked after 😃read more
Angelika Brylka
Angelika B.
As a new patient at Cavendish & having had various treatment, they are friendly the surroundings are inviting & l was very impressed with with how l was treated 10 out of 10 excellent
Janine Widdowson
Janine W.
I have had lots of treatments done by Aisha at Cavendish Dental Practice and she has been fantastic every time. She is extremely professional & knowledgable and always has a smile on her face. Would highly recommend.
San
San
I have been a customer of the Cavendish dental practice for many years and I have always found them helpful and very curtious and so gentle when in the chair which is good for me as I was always afraid of dentists until I joined Cavandish dental practice,I've been so pleased that I reccomend them to all my family & freinds.read more
Philip Barton
Philip B.
Dr Shweta Khanolkar has restored my faith in dentistry. We have a treatment plan, and I'm now on a mission. The wholeteam are so caring and friendly too, it all helps one relax.
Kevin Archer
Kevin A.
I used to be so scared of going to the dentist but ever since I've started coming here I feel so relaxed I recently had a deep clean with shuki and I am so impressed with how kind and reassuring she was through out the process . Her and her dental nurse genuinely seem to care and I can't imagine myself seeing anyone else. Thank you so much to the team at Cavendish for your kindess it has really made me feel confident coming to the dentist and made me ttake brushing my teeth seriouslyread more
Taylou Ann
Taylou A.
I Started going to this Dentist when I needed an emergency appointment about 12 months ago. I had recently moved back to Derby and was without a Dentist I was in lots of pain and needed seeing asap.I was told if i could get there within the hour someone would see me.(Fantastic service)I have been about 4 times altogether and have a fantastic Dentist, Dr Aisha who has a very nice assistant, Irina.Nothing is too much trouble for this team, they genuinely care.Much respect Ladies and thanks for being great.read more
Geoff Swan
Geoff S.
I hate the dentist... But these are FANTASTIC friendly staff polite understanding and so helpful... Really clean modern practice... My daughter has sensory autism and they are brilliant with her!! HIGHLY RECOMMENDED!
Alison Thornhill
Alison T.
after fearing the dentist from a very young age, and refusing to attend appointments i found these wonderful people ! i can hand on heart say i genuinly look forwars to my visits to the dentist now,
Tom Allsopp
Tom A.
Thank you very much for my new beautiful smile, Dr Malhi and team! I am so happy I have chosen You to make my dream come true! Best of the best and there is nothing else to say 😉
Jolita Petrulioniene
Jolita P.
Got registered and an appointment the same day after being told by my own dentist I would have to wait 6 weeks for an appointment, From start to finish I received an amazing customer experience, Kirsty the receptionist was very efficient in dealing with me on the phone and upon arrival. I have since had a follow up appointment within 7 days. The whole process from start to finish has been easy, the dental nurse's have been attentive and caring. I 100% recommend Cavendish dental for the fantastic customer service and efficient way the procedure was carried out. Thanks for removing my fear of dentists. Jake.read more
Jake Lodge
Jake L.
Got registered and an appointment the same day after being told by my own dentist I would have to wait 6 weeks for an appointment, From start to finish I received an amazing customer experience, Kirsty the receptionist was very efficient in dealing with me on the phone and upon arrival. I have since had a follow up appointment within 7 days. The whole process from start to finish has been easy, the dental nurse's have been attentive and caring. I 100% recommend Cavendish dental for the fantastic customer service and efficient way the procedure was carried out. Thanks for removing my fear of dentists. Jake.read more
Jake Lodge
Jake L.
when I first came here for my first appointment I was terrified!! I had delayed having any treatment because of how scared I was.. then I met Dr malhi,dave and all the other staff at this practice. they made me feel very comfortable and talked me through everything in detail step by step! today I had an appointment with no sudation and no injections and I didn't feel nervous at all! I already feel more confident smiling and it is all thanks to this practice!read more
Shannon Cawley - allen
Shannon Cawley - A.
My whole life, I have had a HUGE phobia of going to see dentists. I avoided and postponed treatments. Even checkups were enough to make me weak at the knees.That all changed when I joined Cavendish Dental Practise, who have lived up to their slogan “home of calm and caring dentistry”.For the first time in my life, all my dental work is complete and I am no longer afraid to sit in the chair. This is all thanks to the amazing staff, who go above and beyond to make me and my family feel welcome and supported.I’ve even managed to convince my Dad to join, who hadn’t been to the dentist for over 20 years, due to a similar phobia. He has also just completed his full treatment.Special thanks to Kirsty on reception for being so kind, supportive and caring, and to my dentist Aisha, who is the most wonderful, calming and friendly dentist I have ever met.Thank you to everyone there!read more
Lucy Jane Hanha Pegg
Lucy Jane Hanha P.
Perfect dentist for those who are scared. I have really bad anxiety about my teeth and dentists but since being at this dentist I have been able to attend all of my appointments just because they are so nice and talk to me about what treatment they recommend and then get my views on what I would like before we go ahead. They really go above and beyond to make you feel as safe and calm as they can and to help you.read more
Anje Bury
Anje B.
I am always happy with the service at Cavendish Dental Practice. They are professionals with big smile and putting patients at easy because not everyone likes dentist. This morning I was with my three children. Dr. Sadhuera always is patient with them, explained to them what she is doing and how important is to take care and wash the teeth. This morning my 6 year old daughter had a wobbly tooth but with the help of Dr. Sadhuera she had her tooth out and waiting for the fairy tonight.read more
Branka Miskin
Branka M.
I rarely write reviews but i just had to for this dental practice. I wanted to start off by saying how brilliant they are and cut no corners to ensure a smooth, professional and friendly service. I saw Dr Malhi and Dave regarding braces, as I was getting married in 9 months time and wanted that perfect smile for the wedding. Dr malhi and dave were exceptional in explaining the process of wearing braces and made me feel comfortable throughout my course of treatment. The cavendish team were amazing in making me feel at ease throughout my course of treatment, I was seen around my working availability and tried upmost to fit me in my lunch hours etc to ensure my treatment was completed before the wedding. I must say I’m so glad I listened to Dr Malhi and went ahead with the braces as my teeth have never looked better. I can’t wait to smile in all my wedding photos. They even sent me a bouquet of flowers for my wedding day!! Thank you so much to all the cavendish team for the exceptional and personable service!!!read more
Anika Ahmed
Anika A.
Very happy with Dr Aisha and Irina today. Very happy with Cavendish Dental Practice. Was seen quickly and happy with my scale and polish. Thank you very much
Dareen Ahmed
Dareen A.
I was very nervous going until i met Doctor Aisha, who swept my worries away by the time i was in the chair. She was very confident which helped so much. Been going their last 2 months to make up for 20+ years of sweets cakes and Kellog's Frosties "cornflakes with added sugar".Never waited more than 15 minutes for my appointment with a full surgery. Seriously if you trying to figure out which Dentist to go to, it's simple. Looking forward to seeing Doctor Aisha again.read more
Peter Stanley
Peter S.
I was so scared to go to the dentist but when I spoke to Doctor Aisha and Claire they were calming and talked me through the process. When I was there for my main treatment I had a melt down and Aisha did not just carry on but stopped and calmed me down and even said that I do not have to do this if I do not feel happy. That in it self made me calm down. She did not hurry me, she took her time to talk to me about what she was doing. I have a lovely smile now and I am not scared of the dentist. Thanks to Aisha and Claire. Big thanks to you both from Harjitread more
Pam Kaur
Pam K.
Very friendly reception staff and the dentist was informative and helpful throughout the appointment, everything was clearly explained to me, my options for further treatment were given and I was allowed to choose without feeling pressurised.
Malcolm Hewitson
Malcolm H.
Just like to say a big thank you to Dr Aisha Hussain and Elle .Before I joined this dental practice I was truly terrified of dentists, now I can safely say Aisha has put me at ease and made feel like I can confidently smile again. Also she has took her time to understand my worries and concerns and not only resolve them but reassure me . I can honestly say I was treated with respect and dignity , she listened to what I had to say and gave me her honest opinion . Can’t recommend them highly enough ⭐️⭐️⭐️⭐️⭐️read more
Sally Blount
Sally B.
Having an intense phobia of dentists I researched practices who cater for frightened patients and came across Cavendish Dental Practice. I was extremely nervous but was welcomed by Andrew the dental nurse who put me at some ease. I found Mr Mauri to be by far the most patient dentist I have met. He made me feel much more at ease, explained what he was doing and all of my options with no pressure to take any particular course of action. I would certainly recommend him!Whilst I have no doubt that some of my experience was more pleasant because i was paying for private dentistry rather than NHS - I have to say I do not intend to return to NHS dentistry now - the difference is quite astonishing.read more
Helen Repton
Helen R.
Reassuring, calm and professional in the way they handled my Dad, Robert's, treatment. Treated by Dr. Saduera. He felt much better when he was always asked if he was okay during the treatment. It was a very supportive environment. Dad was nervous when going to the dentist but he felt very reassured and said the experience was much better than any previous visit he has had to other dentists. These dentists are a credit to their profession. Can't recommend them highly enough!! Thank you.read more
Alex Maher
Alex M.
After being terrified of the dentist since a child I have had the pleasure of being treated by Dr H k Saduera who made me feel at ease built my confidence to have treatment and soon to be getting a full set of pearly whites from someone who wouldn’t even step inside a dentist to be excited to go have treatment cavendish dental is a family friendly dentist practice and all the staff are truely amazing thank you Dr Saduera for making me smile again with confidenceread more
Sal Ford
Sal F.
Truly professional and very caring in the way they handled my treatment. I am always nervous when going to the dentist but everything was explained in a calm a reasonable manner. I was always asked if I was okay during treatment and I felt very supported. The doctors are a credit to their profession. Thoroughly recommend them!!read more
Joe Alleyne
Joe A.
Thanks to Cavendish dental practice having had work done over a period of 4month the treatment&service by aisha Hussain &clare the nurse has been exemplary I would like to to thank all the staff connected with Cavendish dental practice. A VERY HAPPY IVANO LYNCH
glen lynch
glen L.
Work of Art performance on my daughter's teeth, excellent services all round... Best dentist I've had. Staff and dentist are truly amazing I can't thank them enough, bet you they'll be on TV as one of those outstanding Dental Practices, and there're mine!
Angela Hussain
Angela H.
Everyone is very friendly and welcoming I stoped going to the dentist because I was terrified and no dentist made me comfortable but decides to join Cavendish dental practice as my teeth got really bad and my new dentist �Aisha hussain � is truly incredible she talks me through everything and makes me feel comfortable and the first time in years I'm achully ready to get my teeth sorted thank you so muchread more
Kirsty Doyle
Kirsty D.
Brilliant service with friendly always happy to help staff Aisha Hussain is the dentist I have been allocated for my treatment and she is fnatatasic as someone who does not like the dentist I was very sceptical about going but she put all my worries aside and I left happy when I had arrived in agony Aisha is polite and caring and I genuinely haven't felt as comfortable with any other dentists would Deffo recommendread more
sarah steed
sarah S.
Excellent service. Had a broken tooth and and a few cavities. Dentist Aisha Hussain along with nurses Eleanor and Claire were very friendly and professional, had a consultation and explained what needed to be done. Making follow up appointments was no problem and very pleased with the results.
Tara Pamela
Tara P.
The whole experience was excellent,I saw my dentist first she made me an appointment with the hygienist Nicola,she made me feel relaxed and was very professional she explained the procedure, I have always been afraid of visiting the dentist, but not since being under the care of this practice, thank youread more
Beverley Hobson
Beverley H.
Excellent service. There was a wait time on the orthodontist I was meant to be seeing so they got me in early with another!!! Over the moon. Plus my retainers were ready within 48 hours. Reception staff were lovely and very hospitable.
Mais Hayward
Mais H.
Excellent service. Needed an emergency appointment due to an infection following a wisdom tooth extraction performed abroad. I was given an appointment on the same day where I was thoroughly examined and quickly diagnosed before given the right medicine to treat the infection, which went away. The staff are very friendly and professional, and put you at ease. I've had no problems since, and would recommend to everyone.read more
Matias Jaques Bahamondes
Matias Jaques B.
Went there as a NHS patient.Mr Kwong was great - explained the problem and started treatment straight away.Wonderful job(Mr K - Have a wonderful retirement)
Mahesh Surelia
Mahesh S.
I have been in a lot of pain for over a year, visited many dentists and found Cavendish. The team are friendly, caring and knowledgeable, My dentist Trishan (Kenny) is the best, along with Dave, had a big tooth taken out and was a very nervous patient, they were aware how bad I felt and were brilliant with me, Dave even rang me a few days later to check my progress. Been a week now and for the first time in a long time I finally don't want to rip my head off! I would sincerely advise anyone who feels like me to join this practice. They are brilliant 😄read more
sandra storey
sandra S.
One of my tooth decayed and my old dentist told me that his only option was to pull it out. I really didn't want to loose my front tooth only at my middle age. I went to Cavendish dental practice and the dentist Mr. Malhi suggested to save my tooth as the root of my tooth is still very healthy. He used root canal treatment and put a dental onlay on my problem tooth and he has done it successfully with nice attitude and excellent professionalism.read more
I Yau
I Y.
Today I have attended Cavendish Dental Practice for treatment. It has been the most pleasant dental experience I have had in 40 years. Dr Mahli and Dave are great very caring, very understanding and supportive. A brilliant team!!!! Thank you!
LORNA RATCLIFFE
LORNA R.
Excellent service, excellent staff, very positive atmosphere... I had my braces fitted yesterday, mr malhi made me so comfortable and at ease. I’m so happy that I went ahead with the treatment as I can’t wait to see the results in a year, having said that I feel so good and happy with my braces,especially when I had a fear of having them on all these years,I really wish I had them earlier in my life I recommend cavendish dental to everyone who’s looking for to get that smile and confident with there teeth. come and check them out...👍👌read more
Shazia Mahboob
Shazia M.
We had an appointment with Dr Shweta. She was soo professional and friendly. I didn't feel much pain she was soo gentle. My kids enjoyed having their teeth checked by her. She was fantastic.
Nosheen Ahmed
Nosheen A.
The team at cavendish are fantastic and extremely caring folks. I have known Kenny for over 20 years and personally know the care he takes after his patient, with both my parents under his care. As a fellow dentist, I couldn’t recommend them high enough. Keep up the great work
Daz Singh
Daz S.
I am extremely happy with the customer service received from the Cavendish dental practice. I am always seen on time by extremely polite, knowledgeable & helpful staff members.In particular, i'm very grateful for the care & expertise that I receive from Dr Malhi & Dr Saduera.
Raj Bouri
Raj B.
Excellent service. Excellent staff. Used this surgery since I was 5 years old, through the generations. Dr Malhi was excellent with my wisdom tooth extraction and both have been great fixing erosion of my front teeth enamel. They don't just go the extra mile but an extra 100 miles with great conversations to boot.Very organised, always get reminders both through the post and by text. Clean and modern.I'll never go elsewhere!read more
Sadiq Warsi
Sadiq W.
The staff here are all so friendly and welcoming. Sedation is offered for nervous patients. Dr Saduera and Dr Malhi are both very kind and understanding and put you at ease. Would definitely recommend to anyone looking for a new dental practice.
Clare Molina-handley
Clare M.
Dr Malhi removed my upper wisdom teeth today, I was very anxious prior to my visit but Dr Malhi and David made me feel relaxed and talked me through the procedure! I would highly recommend!
Natasha Salt
Natasha S.
I was welcomed by a warm and friendly staff and Dr Malhi so patient with me. It was years since I had been and all sorts of wrong ideas about the dentists filled my head. So good with nervous patients and Hygienist Nicola was so gentle and gave me the time I needed to get used to the whole process. I would recommend them to everyone!read more
Annabelle Pepper
Annabelle P.
Dr Malhi, is the BEST! After my sister so highly recommended him to me & her teeth looked amazing, I decided to get my teeth straightened here too, and I'm so glad I did. Dr Malhi is excellent at his job and also very kind and friendly too. He made me feel very relaxed and calm through out to whole process. If you are thinking of getting a brace I can highly recommend Cavendish Dental Practice. All of the staff are very friendly and kind too. Thank you so so much!read more
Anna Burns
Anna B.
Dr Malhi, is the BEST! After my sister so highly recommended him to me & her teeth looked amazing, I decided to get my teeth straightened here too, and I'm so glad I did. Dr Malhi is excellent at his job and also very kind and friendly too. He made me feel very relaxed and calm through out to whole process. If you are thinking of getting a brace I can highly recommend Cavendish Dental Practice. All of the staff are very friendly and kind too. Thank you so so much!read more
Anna Burns
Anna B.
Very friendly and welcoming Dental practice.From the moment I sat down for a consultation, to the day I had my braces removed, all the staff supported me throughout the journey. For those who are in 2 two minds about getting braces, I urge you to just pop in for a chat and see what they can do for you. You will definitely not regret it. I certainly don't. Love my new smile �Can not recommend these lovely people enough.read more
Kev Laz
Kev L.