Cavendish Dental Practice Derby
My 6 monthly check up exceeded my expectations!
There was a new receptionist,in fact it was her first full day. She was incredible! She was very apologetic not just to me but also to the patient in front of me for a slight delay in waiting whilst accessing her computer. She was calm, relaxed (she might not have felt that way inside!) Very professional and smiled throughout her interaction and supporting patience both in person and on the phone.
Now that's what I call a good start to your appointment.
Then whilst waiting in the waiting area, one of the dental nurses pops her head in to greet me and asked how I was!
My wait was very short and the service just kept getting better and better!
I used to be a patient that was absolutely petrified of coming to the dentist, but over the years and with trust with the dental practice team, they have helped me overcome my fears.
Thank you to everyone I came in contact with, I left with a beaming smile and it wasn't just because I'd had a scale and polish!