Cavendish Dental Practice The Home of Calm & Caring Dentistry

Existing Patients Please Call: 01332 764997 New Patients Please Call 01332 899 318

Information for patients

Information for patients

Your personal information

How we look after and safeguard information about you


We welcome comments, suggestions and complaints so that we can continually improve our service to you. Please contact the Practice Owners or Manager in person or by phone, letter or email if you have a comment, suggestion or complaint.

We take complaints very seriously and have an effective procedure to resolve any problems in the shortest possible time. You can read more about our procedure in our complaints policy. We always want to have satisfied patients.

Cavendish Dental Practice

13-15 Derby Lane,
DE23 8UB

Telephone: 01332 895769


Practice Owner

Trishan Mahli

The Information Commissioner

The Information Commissioner is an independent public body and reports directly to Parliament. Further information is available at:

Responding to requests

All requests for information will be responded to within 20 working days. A fee can be charged when dealing with a request. This will be calculated in accordance with the Act. If a fee is required for information requested, the 20 day timescale can be extended to up to three months.

Should the request for information exceed the charges set by the Secretary of State, this practice does not have to action the request.

Legal basis

The legal basis for processing your personal data is:

“9(2)(h) – ..medical diagnosis, the provision of health or social care or treatment..”

And Consent.

Policies and procedures

The practice has a number of important policies that detail how we provide care and service to our patients. Please ask the Practice Manager if you would like to see copies of the following policies or procedures:

  • Confidentiality policy
  • Data protection policy
  • Information governance policy
  • Health and safety policy
  • Complaints policy
  • Privacy notice
  • Privacy impact assessment

You can view our Privacy Notice on our website or telephone or visit to ask reception for a paper copy.

Protecting your information

The data controller is the practice owner. We aim to provide you with the highest quality of dental care. To do this we need to keep records about you, your health and the care we have provided or plan to provide to you. We know that you value your privacy and the security of personal information held about you.

Information recorded

Information recorded about you may include:

  • Basic details, such as address, date of birth, next of kin
  • Details and clinical records about your treatment, medical and social health
  • Records of medicines you have been prescribed
  • Information relevant to your continued care from other people who care for you and know you well, such as other health professionals and relatives

Sharing information

The information held about you will not be shared for any reason, unless:

  • You ask us to do so
  • We ask and you give us specific permission
  • We are required by law, for example prescribers must be notified where a patient presents a repeat prescription and the pharmacist becomes aware of clinically significant issues arising in connection with that prescription
  • We are permitted by law, for example where public interest overrides the need to keep the information confidential

Anyone who receives information from us also has a legal duty to keep this information confidential, subject to recognised exceptions of the types listed above

Your right to view your clinical records

You have the right to view the original of your clinical records free of charge. If you request a copy, a charge will be due in accordance with the Data Protection Policy. Your request must be made in writing to the Practice Manager and the payment enclosed. A copy will be provided within 40 working days.


You have the right to confidentiality. We also comply with the NHS Code of Practice on Confidentiality and healthcare personnel have a requirement under their professional code of ethics to keep records about you confidential, secure and accurate.

All of our staff contracts of employment contain a requirement to keep patient information confidential.

Freedom of Information (FOI) Act 2000

The Freedom of Information Act, gives the general right of access to all types of recorded information held by the practice. The intention of the Act is to encourage a spirit of openness and transparency in the NHS and the whole public sector. Our organisation aims to fully support this.

Any individual or organisation can make a request for information. The applicant does not have to explain why this information is requested.

Our Publication Scheme

This practice has developed a publication scheme. It is a guide to informaation, routinely published and gives indication of information intended to be published. The publication scheme describes the form in which the information is published and any fees that will be charged. A request can be made from information listed in this publication scheme.

If you would like a copy of our publication scheme please contact the Data Controller.

Free Smile Analysis

Free Smile Analysis

Your Free “Calm & Caring” Smile Analysis

Meeting up with a Smile Advisor, at our practice or if you are nervous we can arrange to meet at our local coffee shop.

You can relax with a hot drink while you chat about how, and in what ways Cavendish Dental can help to improve your smile.

Included in your smile analysis:

  1. Address your concerns and desires
  2. Discuss treatment options suitable for you
  3. See before & after photos and patient testimonials
  4. Offer of Interest – free finance options
  5. Opportunity to book your clinical assessment

Google Rating
Based on 194 reviews
Facebook Rating
Based on 60 reviews

Read terms and conditions here

We hate spam and will never rent or sell your details to anybody

Read Our Online Reviews

Cavendish dentist is one of the best i have every been to the staff and the dentist that I had my treatment with was spot on made me feel welcome and comfortable 😊 very good I would realy recommend to my family and friends 😊
Stephen Curran
Stephen C.
I would like to thank Dr. Shetye, Gemma and Kirsty for their excellent service, especially considering the current circumstances. I would highly recommend this Dental practice.
Christine Morson
Christine M.
Absolutely fantastic experience.I have a horrible wisdom tooth pain,my sent told me she couldn't extract it and would refer me to specialist and I will have to suffer for weeks. I called Cavendish,they gave me an emergency appointment and as soon as I arrived they were ready for me,calm environment, empathetic staff and dentist.he took my tooth out in 20 minutes. I was pain free in a few minutes.Im so happy with my experience. Would recommend to anyone who is more
myra sanaullah
myra S.
Absolutely great customer service, friendly and happy to help, referred me for wisdom tooth no issues xrays taken straight away and referred same day, repaired wisdom tooth best they could to prevent more pain or infection. Best experience I've ever had with a dental surgery hands down.
James Sutton
James S.
I'm not registered at this dentist, went for an emergency appointment, I'm a very nervous when it comes to having dental treatment, I had to have a tooth removed and they was brilliant, would highly recommend and I'm also going to try and register with them now
Carl Pynegar
Carl P.
I am a very very nervous person,dentists petrify me but even though I was shaking with nerves I was treated very well,she took my mind of things with conversations which was very good and distracted me, thank you to you all
Linda Gilbert
Linda G.
From the point of arrival through my treatment to leaving the premises I was very impressed by the attitude of the staff and the procedures put in place to keep both patients and staff safe. Well done Cavendish Dental Practice
Paul Coulton
Paul C.
Great orthodontist. It's amazing and incredible how my teeths looks now. Would defenelately reccomend! Nice staff very friendly place. Will miss People working there.
Kasia Szwec
Kasia S.
My first appointment today since lockdown,so all the new Covid 19 safety measures were in place.I am a very nervous person when it comes to attending the dentist,but felt very at ease.All the staff made me feel incredibly comfortable.Dr Saduera and her assistant Aleeta made me feel relaxed and comfortable.I would recommend Cavendish Dental Practice to everybody,and urge people not to worry about going to their dentists during these unprecedented more
Lis Ferguson
Lis F.
A very caring and pleasant team. I was given a courteous welcome, given a private space to wait in and then seen quickly and effectively by both the Dentist and Hygienist. The atmosphere was calm and relaxed, yet with an air of caution and patient protection in these strange times. I have no hesitation in commending and recommending this more
David Owen
David O.
Shirley Matthews On my visit to Cavendish Dental Practiceit exceeded all my expectations with regards to corvid 19 precautions ,and all my treatment .
david matthews
david M.
My treatment lasted around 3 years. The before and after photos are amazing. I am so confident with my smile now and it’s thanks to my dentist. It was completely pain free and the staff were so patient and kind. The respect that people have for the practice is admirable. Thank you for my new confidence and even better smileread more
Chloe Lymer
Chloe L.
When I first came to this practice I could not come alone. I have huge anxiety and panic attacks. The work that my dentist has done with me is unbelievable. To the extent that I can now come alone and have a tooth removed all during Covid. Thank you Dr Saduera and team x
Debra Robinson
Debra R.
The staff were very professional and supportive. My daughter went in this morning to have her braces fitted in ... I was very pleased with the prompt service and my daughter was absolutely thrilled with her braces!Thank you Cavendish.
Sardip Purewal
Sardip P.
What a fabulous service and experience at this dental practice. The professionalism, friendliness and upbeat nature of the staff is commendable. You always get a great customer experience from the reception staff to the dental nurses and dentists. Thank you Cavendish Dental.
Dylan Evans-Thomas
Dylan E.
I have recently had treatment at Cavendish Dental Practice and the service provided is excellent, the staff are extremely efficient, professional, kind and caring. I was really nervous for the procedure but Dr Harps Saduera put me at ease, she was extremely thorough and went through my medical history before treating me. She explained everything to me and calmed my nerves. I can honestly say that Harps is one of the nicest people I’ve met, I would highly recommend this more
Caroline Ward
Caroline W.
Cavendish dental practice is superb, I have just had a tooth extracted after having problems through lock down. The service they provide is fantastic, the way they work now due to regulations is amazing it is still such a calm and caring environment. I am a extremely nervous patient and Dr sadeerah and her dental nurse always put me at ease as soon as I walk through the door. Pain free every time. Wonderful staff so more
Laura Gulnawaz
Laura G.
From start to finish for my braces treatment, Dr Mahli and the team at Cavendish Dental Practice have been amazing. The whole process was fully explained to me, Dr Mahli and David talked me through each stage I went through, and thw treatment did not finish until Dr Mahli was completely satisfied with the results. I am over the moon with the results and never thought this could be achieved. I would 100% recommend Dr Mahli for orthodontic treatment. Thank you so much to everyone at Cavendish Dental more
Lynne Corpe
Lynne C.
Cavendish Dental Practice is in a word..Superb...i have been using them for many many years..i have never had a problem and all the staff are so friendly and helpfull..i would give more than 5 stars if i could..i cannot praise them enough..i've used 3 other dentists over my lifetime.but none come anywhere close the Dentist i have and all the Staff at Cavendish..thank-you all for the fantastic service i have more
Michael Jones
Michael J.
My mother is elderly and disabled, and has been a patient at the surgery for several years. I can't recommend this practice highly enough. She had an appointment this week and all the staff demonstrate best practice fulfilling hygiene and safety standards re covid 19. Felt very safe. Very happy with dentistry skills and attention to her comfort during the more
Jag K
Jag K
My mother is elderly and disabled, and has been a patient at the surgery for several years and I can't recommend it highly enough. She had an appointment this week and all the staff demonstrate best practice fulfilling hygiene and safety standards re covid 19. Felt very safe. Very happy with dentistry skills and attention to her comfort during the more
Jag K
Jag K
Outstanding. Very efficient and the staff were very caring. I had to have a tooth removed and their hospitality was excellent, they made sure I knew what was happening and that i was comfortable (at least as much as possible when having a tooth removed)I would definitely recommend.
Ashley Cholerton
Ashley C.
Went yesterday for emergency treatment to have 2 extractions. Everyone was really nice and the procedure for the prevention against covid 19 was done professionally. As a nervous patient to start with at this surgery previously, i can honestly say that now i am happy to go to the dentist. The staff are all pleasant and the treatment you have is painfree . I would recommend Cavendish Dental Practise to anyone who is of an anxious or nervous disposition. Thankyou to the staff there for the top care they more
sue dale
sue D.
Cavendish Dental Practice was polite well mannered and did their job right I am very pleased with what they've done and their service thank you very much
Kevin Brown
Kevin B.
have such a phobia with teeth and had a bad experience at another dental surgery, came to cavendish and saw Dr Aisha,she is so lovely. didn't judge me,she listened and explained everything too me. She was just amazing!! thank you Aisha xx
Kayla Warner
Kayla W.
Absolutely fantastic service .. Kirsty on reception is so helpful and friendly also I want to say a big thank you to vidhi Patel for everything you have done for me .. can’t thank you enough . I can actually smile with confidence now ... not only that all that you have done for my son to get his tooth out .. it means such a lot . Good luck for the future vidhi Patel we are gonna miss you xxxread more
Sally Blount
Sally B.
Came here today was myFirst time was skeptical before I arrived but the staff and dentist were so lovely! Didn't judge made its an easy comfortable experience xx 5* all the way
King Louise
King L.
Saw dr Aisha,she’s amazing straight away she puts me at ease and made me feel relaxed .she always explains what she’s going to do before and and giving reasons why. Would highly recommend her .Also would like to receptionist staff are always friendly and welcoming.
Claire Weller
Claire W.
Dr Poonam Chitkara and Dental Nurse Odete deserve the sticker for patience today. As you can see they definitely got to see her teeth her mouth was open that wide whilst scream. Lylah gets off the chair stops crying, says bye and proclaims to “see you soon” and walks out. I bet they can’t wait 🤣Walking out of reception she sticks her fingers in my mouth says A, B, C, D 1 2 3 4 5 6 7 8 9 10. Clapping herself!!! How she heard over the screaming what they were saying I will never know but she was definitely listening!Can’t wait to stick this picture in her scrapbookread more
Clare Baker
Clare B.
Dr Shetye and Haseeba treated me today for an ongoing root canal. I have had 2 root canals prior to this at other dental practices and have been somewhat traumatised by the previous treatments. However, having now had 3 sessions of this root canal treatment, I can honestly say that it's the most comfortable I have been in a dentist chair. Both Dr Shetye and Haseeba were relaxed throughout the session, checking I was ok and explaining things, which put me at ease. i have also experienced very limited pain throughout the process which is a new experience for me. This kind of experience is slowly lifting the anxiety I have about visiting the more
Lynne Corpe
Lynne C.
After of a number of absent years I nervously attended my first appointment 08.02.19 where I was greeted by a really friendly and welcoming receptionist called Demmi. I was then examined by the dentist Shweta Shetye and her assistant nurse Haseeba who teally put me at ease. They even remembered me from when I took my husband last October! Shweta was really thorough as I explained what my symptoms were where she gave excellent advice as to the course of action to be taken and ensured I understood the process and timescale. I can honestly say it was one of the nicest dental experiences. Would Irecommended Cavendish Dental Practice? In a heartbeat!!! Thanks soooooo much for putting me at ease and for a team caring approach!!!read more
Catherine Allen
Catherine A.
Attended my first appointment October 2018 after many many years of avoidance but couldn't avoid it any longer due to severe toothache which required urgent treatment. I couldn't fault the team from the greeting of the receptionist to the sensitive approach and excellent treatment from the dentist Sheeta Shetye and her assistant nurse Haseeba who between the two of them, along with Dr Marley who assisted towards the end of my treatment, I successfully underwent a major extraction. They were so accommodating where they even let my wife play gospel music in the background as she made them aware of our Christian faith and our trust in God to get me thru this and how as choir members of our local church, we find faith-filled Christian music helps to relax and bring peace. So, thanks to everyone at Cavendish Dental Practice for all you did for me!! My wife is now planning to register here too!!read more
Gavin Allen
Gavin A.
Fantastic team. I was scared visit dentist for ages. Big thanks to my dentist Shweta and nurse Demmi for very friendly atmosphere. Since my first treatment with them I do not afraid anymore and come to dentist without stress. In Cavendish Dental patients can feel, they are really looked after 😃read more
Angelika Brylka
Angelika B.
after fearing the dentist from a very young age, and refusing to attend appointments i found these wonderful people ! i can hand on heart say i genuinly look forwars to my visits to the dentist now,
Tom Allsopp
Tom A.
Got registered and an appointment the same day after being told by my own dentist I would have to wait 6 weeks for an appointment, From start to finish I received an amazing customer experience, Kirsty the receptionist was very efficient in dealing with me on the phone and upon arrival. I have since had a follow up appointment within 7 days. The whole process from start to finish has been easy, the dental nurse's have been attentive and caring. I 100% recommend Cavendish dental for the fantastic customer service and efficient way the procedure was carried out. Thanks for removing my fear of dentists. more
Jake Lodge
Jake L.
when I first came here for my first appointment I was terrified!! I had delayed having any treatment because of how scared I was.. then I met Dr malhi,dave and all the other staff at this practice. they made me feel very comfortable and talked me through everything in detail step by step! today I had an appointment with no sudation and no injections and I didn't feel nervous at all! I already feel more confident smiling and it is all thanks to this practice!read more
Shannon Cawley - allen
Shannon Cawley - A.
My whole life, I have had a HUGE phobia of going to see dentists. I avoided and postponed treatments. Even checkups were enough to make me weak at the knees.That all changed when I joined Cavendish Dental Practise, who have lived up to their slogan “home of calm and caring dentistry”.For the first time in my life, all my dental work is complete and I am no longer afraid to sit in the chair. This is all thanks to the amazing staff, who go above and beyond to make me and my family feel welcome and supported.I’ve even managed to convince my Dad to join, who hadn’t been to the dentist for over 20 years, due to a similar phobia. He has also just completed his full treatment.Special thanks to Kirsty on reception for being so kind, supportive and caring, and to my dentist Aisha, who is the most wonderful, calming and friendly dentist I have ever met.Thank you to everyone there!read more
Lucy Jane Hanha Pegg
Lucy Jane Hanha P.
I was very nervous going until i met Doctor Aisha, who swept my worries away by the time i was in the chair. She was very confident which helped so much. Been going their last 2 months to make up for 20+ years of sweets cakes and Kellog's Frosties "cornflakes with added sugar".Never waited more than 15 minutes for my appointment with a full surgery. Seriously if you trying to figure out which Dentist to go to, it's simple. Looking forward to seeing Doctor Aisha more
Peter Stanley
Peter S.
Everyone is very friendly and welcoming I stoped going to the dentist because I was terrified and no dentist made me comfortable but decides to join Cavendish dental practice as my teeth got really bad and my new dentist �Aisha hussain � is truly incredible she talks me through everything and makes me feel comfortable and the first time in years I'm achully ready to get my teeth sorted thank you so muchread more
Kirsty Doyle
Kirsty D.
Dr Malhi removed my upper wisdom teeth today, I was very anxious prior to my visit but Dr Malhi and David made me feel relaxed and talked me through the procedure! I would highly recommend!
Natasha Salt
Natasha S.
Dr Malhi, is the BEST! After my sister so highly recommended him to me & her teeth looked amazing, I decided to get my teeth straightened here too, and I'm so glad I did. Dr Malhi is excellent at his job and also very kind and friendly too. He made me feel very relaxed and calm through out to whole process. If you are thinking of getting a brace I can highly recommend Cavendish Dental Practice. All of the staff are very friendly and kind too. Thank you so so much!read more
Anna Burns
Anna B.
Very friendly and welcoming Dental practice.From the moment I sat down for a consultation, to the day I had my braces removed, all the staff supported me throughout the journey. For those who are in 2 two minds about getting braces, I urge you to just pop in for a chat and see what they can do for you. You will definitely not regret it. I certainly don't. Love my new smile �Can not recommend these lovely people more
Kev Laz
Kev L.
I find all the staff at the Cavendish dental practice very friendly and caring. Everyone is so understanding and approachable. Have been attending this dental surgery for a long time now and I am sure I'll be attending for a lot of years to come.
Kirpal Dusanjh
Kirpal D.
Great dental practice with good service and brilliant staff. I would recommend to everyone. Especially they are great with children. Again thank you Dr. Sadhuera for putting my children at easy today. See you soon.
Branka Miskin
Branka M.
I would recommend Cavendish Dental Practice to everyone,and Dr Shweta Khanolkar is an excellent dentist, she took the time to explain every procedure she was doing and she is a professional and has a naturally lovely personality.And all the staff from reception to manager are really good and it's the best dentist I have ever had thank you more
Dee Doreen Khan
Dee Doreen K.
Dr Malhi is the greatest dentist in the world, not just because he's good at his job but because he's a nice person too. It's taken 30 years to get my mum over her dentist phobia and he's done it in 4 appointments. All of the staff here are wonderful, nothing is ever rushed and there's always time for you. I would absolutely recommend anyone with a phobia of dentists go here. I had braces here I was told at a previous orthodontists that it would take 7 years. 1 year and 2 months later my braces are off and everyone's getting sick of my toothy selfies!! Anyone looking to get braces or any dental cosmetics for that matter, DO IT!! Thank you Cavendish!! You're all amazing!!read more
Bethany Taylor
Bethany T.
Brilliant customer service, professionalism and courtesy from a well trained dentist and dental nurse. I didn't have to wait at all and was given the VIP treatment, thanks very much and see you in 6 months �
Pete Sharp
Pete S.
I've recently had a procedure at cavendish dental practice. Being slightly nervous I was very impressed with the 1st class treatment I received from all staff. I'd like to say a big thank you to dentists dr Munir, dr Malhi and Dave for their professionalism support and making me feel at ease. A big thank you also to all reception staff namely Kirsty, always manage to get an appointment in a timely manner, thanks very much everyone! A great team effort!! �read more
Steven Lloyd Steadman
Steven Lloyd S.
So happy with my root canal I wanted it out cause heard so much negative things about them but the dentist and his assistant assured me it was the best thing to do to save my tooth so glad I had it done now thank you
Luke Bridges
Luke B.
I'm returning to professional acting (after a break to build my own business) and have a few auditions approaching. My teeth had deteriorated and it was a massive issue for me (not least because I needed new photographs etc). After attending several appointments to stabilise the poor condition of my teeth and to prevent future damage, I asked Dr Malhi if he could help to improve the appearance of a front tooth with an obvious hole and damage due to smoking. He was very sympathetic and booked an appointment for me in time for the photo session. I was absolutely delighted with the result, but more importantly, it immediately boosted my confidence. So now I only have to worry about my acting ability and not my teeth! All members of staff have been very friendly, caring and polite. Thank you so more
Brendan Christopher
Brendan C.
The dental nurse was very helpful and provided a mask for my eyes to prevent the strong light blinding me. He had no dark glasses though. The dentist was very helpful and talked me through the treatment and said let me know if you are ok by raising your left hand. The treatment was over 3 appointments which was very good as there was a lot to do. In short, excellent more
Brian Johnston
Brian J.
I had not visited a dentist in 3 years but started having a few problems so thought it was time to find a new surgery. I found the staff at Cavendish very helpful and supportive. The dentist and assistant on the day were very thorough and took their time to give full consideration to what I needed and future visits. I have no qualms in going back again for more
Joe Alleyne
Joe A.
I had brilliant experience at Cavendish dental practice today, after a terrible experience at another dentist I have an extreme phobia but the therapist nicola really put me at ease! She was fantastic, explained everything, allowed the treatment to go at my place and generally made me feel calm and less frightened. Clean friendly environment with lovely staff I'm almost not worried about returning in three weeks 🙂 well done Cavendish dental!read more
Kelly Dakin
Kelly D.

Contact Cavendish Dental

The home of calm & Caring dentistry in Derby


Existing Patients Please Call: 01332 764997

New Patients Please Call 01332 899 318


Dentistry for busy people

MONDAY: 9.00am – 7.00pm
TUESDAY: 9.00am – 5.30pm
WEDNESDAY: 9.00am – 4.00pm
THURSDAY: 9.00am – 5.30pm
FRIDAY: 9.00am – 5.00pm

Closed during lunch between 1.00pm– 2.00pm

How To Find Us

Cavendish Dental Practice

13-15 Derby Lane,
DE23 8UB